End-to-end custom application development and enhancement services that elevate your business processes through tailored, scalable, and secure solutions. 

SDI’s Custom Application Development and Enhancement services create user-friendly, highly adaptable solutions that automate workflows, improve data accuracy, and enhance customer experiences. From integrating new technologies to building custom interfaces, SDI delivers solutions designed to transform operations. 

SDI has extensive experience in custom application development for high-volume government and utility clients. For a recent project with a major city department, SDI developed a secure, web-based interface for building and safety permit modifications, replacing a paper-based process. Our team integrated this custom solution with payment gateways and internal document archives, resulting in a more efficient, error-reducing process with automated notifications for real-time updates. 

Benefits of Working with SDI:

  • Collaborative Design Workshops: Working with client subject matter experts to understand needs and design a tailored system architecture. 
  • Agile Development Methodology: Following an agile approach to prioritize continuous improvement and adapt to evolving requirements. 
  • Robust Testing and Training: Comprehensive testing and training ensure the final product is ready for use, with user guides and ongoing support. 
  • Automated Notifications: Integrated SMS and email alerts keep users informed of process updates, enhancing transparency. 
  • Cross-System Integration: We specialize in seamless integrations, such as with Okta for secure access and LADBS systems for form pre-filling, reducing redundancies. 
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SDI’s approach to custom application development and enhancement includes: 

  • Collaborative Design Workshops: Working with client subject matter experts to understand needs and design a tailored system architecture. 
  • Agile Development Methodology: Following an agile approach to prioritize continuous improvement and adapt to evolving requirements. 
  • Robust Testing and Training: Comprehensive testing and training ensure the final product is ready for use, with user guides and ongoing support. 
  • Automated Notifications: Integrated SMS and email alerts keep users informed of process updates, enhancing transparency. 
  • Cross-System Integration: We specialize in seamless integrations, such as with Okta for secure access and GIS and CIS systems for form pre-filling, reducing redundancies. 

Connect with us to optimize your systems today

 

Unmatched Technical and Industry Expertise

For over 20 years, SDI has delivered cost-effective, innovative technology systems to organizations throughout the public and private sectors. These solutions have led to a collection of success stories that demonstrate our firm’s impressive industry domain knowledge and IT capabilities.

Case Study
UKG (Formerly Kronos) Implementation/Project Leadership For West Coast City

A West Coast City engaged SDI Presence to provide Project Management services over the Kronos implementation team deploying Workforce Telestaff and Workforce Dimensions.

Case Study
Water Billing and Customer Information System

A major water Utility contracted SDI to perform Banner Database Migration effort will involve the conversion of 600-plus forms from Client Server Forms 6i to Web...

Case Study
Workforce Dimensions Implementation

A Healthcare client contracted SDI to replace an aging, custom-built application with a modern, scalable, cloud-based system to facilitate applying different timekeeping rules across the...

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