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The 2024 APTAtech conference was a remarkable gathering of transit professionals, technologists, and innovators—all coming together to explore the future of public transportation. The sessions were overflowing with insights (and people!), and the networking was invaluable. Here are the top IT takeaways from this year’s event:
AI and Predictive Analytics are Reshaping Transit Operations
Artificial Intelligence (AI) and predictive analytics have moved from buzzwords to essential tools in the transit industry. At APTAtech, multiple sessions highlighted how agencies are leveraging AI to improve service reliability, optimize routes, predict maintenance needs, and more. The emphasis was on data-driven decision-making, enabling transit systems to be more responsive and efficient.
Cybersecurity is a Non-Negotiable Priority
As transit agencies adopt more digital tools and continue to evolve, the importance of cybersecurity cannot be overstated. Speakers at APTAtech stressed that cybersecurity must be integrated into every aspect of transit operations, from protecting passenger data to securing critical infrastructure. The consensus was clear—the future of transit depends on robust cybersecurity frameworks, training, and constant vigilance.
The Growing Importance of IT in Community Building
A unique theme this year was the role of IT in fostering community connections. Technology is not just about efficiency; it’s about enhancing the passenger experience and building stronger communities. Whether through real-time information systems, accessible apps, or engaging digital platforms, IT is at the heart of creating a more connected and inclusive transit experience.
The Critical Role of Data Governance
As transit agencies become more data-driven, the importance of robust Data Governance has never been more apparent. At the conference, several sessions underscored the need for clear policies and practices to manage data integrity, privacy, and compliance. Effective Data Governance ensures that data is accurate, accessible, and secure, enabling agencies to make informed decisions while maintaining public trust. With the increasing reliance on data analytics and AI, having a strong governance framework is essential to harnessing the full potential of these technologies while safeguarding sensitive information. In fact, data governance was such a reoccurring theme that a data governance subcommittee was formed at the conference.
Final Thoughts
APTAtech 2024 was an inspiring event that showcased the transformative potential of technology in the transit industry. As we move forward, it’s clear that technology will continue to play a critical role in shaping the future of public transportation. By embracing these trends and innovations, we can create smarter, safer, and more sustainable transit systems that meet the needs of our communities and our future.
Contact SDI to learn more about how we can help advance your transit agency to a secure, digital space.
