Design, Implementation, and Support Services for Major City
SDI has a team of 27 staff members deployed across a City’s Public Safety Headquarters and its 911 Center and hosts operational and data tracking...
Public safety entities play a critical role in the delivery of core services to large populations. Yet in many cases, major ports, emergency operations centers, 911 call centers, police & fire departments, face significant technical challenges, such as the constraints of owning legacy analog systems that should be transitioned to IP-based systems.
SDI Presence integrates our client’s legacy security systems with emerging technologies, to leverage the advantages offered by new technologies while managing overall system risk. The SDI Team works to thoroughly understand our clients’ business strategy, processes, technologies, and system requirements before architecting a comprehensive, integrated solution to meet multiple stakeholder objectives.
Our team’s firsthand experience with world-class public safety operations, protocols and legal requirements gives us an important advantage, and has led to an impressive client portfolio that includes some of the world’s most sophisticated public entities, including:
Busiest Airport in the World
Largest 911 Call Center in the World
Largest Fire Department in the U.S.
Busiest Airline in the World
We are present. We are responsive. SDI has unmatched experience in delivering critical and timely managed public safety technology systems, including:
SDI’s 11,000 sq ft IT Innovation Hub is integral to the delivery of our advanced IT infrastructure managed services, including digital, cybersecurity, and cloud for both established and upcoming enterprises.
Discover our IT Innovation Hub
SDI provides a turnkey managed services program for our client’s security technology environments, providing:
SDI’s on-call or embedded teams provide access to seasoned professionals with the talents required to address the variety of issues that may surface in supporting our security clients’ day-to-day operations. SDI teams deliver comprehensive services to manage security technology environments to 100% uninterrupted availability – and keep our clients’ current with the latest proven technologies.
For over 20 years, SDI has delivered cost-effective, innovative technology systems to organizations throughout the public and private sectors. These solutions have led to a collection of success stories that demonstrate our firm’s impressive industry domain knowledge and IT capabilities.