Technology Support for Major City’s Transit System
A major Transit Authority was seeking a partner to support the managed services for their network, servers, desktops, monitoring, and help desk functions.
SDI Presence delivers mission-critical technologies to ensure security and revenue generation for complex, high-value environments. Our Tolling solutions are designed to optimize tolling operations, enhance the customer experience, and maximize revenue collection for highway authorities.
We provide highway authorities with intelligent tolling solutions designed to optimize toll collection processes and minimize traffic congestion. Our advanced toll collection systems leverage cutting-edge technologies such as Radio Frequency Identification (RFID) and mobile payment options. These technologies enable fast and accurate toll collection, reducing manual errors and improving revenue management.
Effective traffic management is crucial for ensuring smooth and uninterrupted travel on highways. SDI Presence provides comprehensive traffic monitoring systems and incident management solutions that allow highway authorities to manage traffic disruptions in real time. Leveraging advanced analytics and real-time data, we help identify and address incidents promptly, reducing congestion and enhancing overall operational efficiency.
We assist highway authorities in establishing effective customer service channels, including self-service portals and customer support centers. Our solutions enable real-time communication, address customer inquiries promptly, and ensure customer satisfaction at every touchpoint.
We also provide customers with various payment options, including electronic toll collection (ETC) tags, mobile payments, and online account management portals.
Busiest Airports in the World
Busiest Airline in the World
Largest Aviation Authority in the U.S.
Busiest Sea Port in North America
Largest Public Transit in the U.S.
Ranked Commuter Rail System in the U.S.